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    Visit our showroom in Morecambe to view our full range of products including ex-stock and clearance

    COVID-19

    Updated 29/11/2021

    Our priority is the health and safety of our employees and customers

    It’s important that you can shop safely, so we have re-introduced social distancing measures to keep you and our colleagues safe.

    Visiting our showroom 

    Please wear a mask when visiting our showroom in Morecambe. We will provide masks, hand sanitiser and gloves in our reception area.

      Showroom staff

      All staff members will wear masks and follow safe distance guidelines in our showroom.

      Visiting your home

      Our installation team will follow government guidelines whilst carrying out work in your home.

      We will carry out regular risk assessments in line with government guidelines to address the risks of COVID-19.

      We will carry out the Staying SAFE Risk Assessment Checklist below.

      • We will provide our staff with appropriate PPE.
      • We will implement hygiene procedures and use cleaning products in line with guidance.
      • We will ensure that our procedures include the cleaning of work/ home area, tools and vehicles. (In your home this will include door handles, bannisters and light switches etc.)
      • We will ensure that we maintain a 2m distance in the workplace and your home.
      • Please note that due to the changing nature of the COVID-19 pandemic, we will adapt our procedures as and when the government issues an update.

       

       

      Staying safe checklist

       

      Request a repair call out - Please note that due to the changing nature of the COVID-19 pandemic, we will adapt our procedures as and when the government issues an update.  

      Resources and information: https://www.gov.uk/coronavirus

       

      New customer service operating hours

      Monday - Friday 9.00 to 5:00

      Saturday - 10.00 to 4.00

      Sunday - Closed

      Bank Holidays - Closed